Terms of Service

Rules and conditions for using MurderMystery.

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Last Updated: October 9, 2026

1. Acceptance of Terms

By accessing or using MurderMystery ("the Service") at murdermysterytime.com, or by buying anything on it, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the Service.

2. What We Sell

MurderMystery is an online interactive murder mystery game. All cases, characters and events are fictional. The Service offers:

  • Free cases: cases marked Free can be played at no cost.
  • Membership (subscription): online access to all premium cases on this website for as long as the membership is active. A membership does not include printable PDF products sold on our printables pages, and it does not include purchases made in our mobile apps.
  • Printable PDFs: printable cold case files, escape rooms and party kits, sold separately as one-time purchases, unless marked free. Buying a printable does not give access to the online cases.

3. Accounts

  • You must sign in with a Google account or an email sign-in link to access certain features.
  • You need a free account to buy a membership or a printable. Purchases are tied to the account that made them, so use the same account to access them later.
  • You are responsible for maintaining the security of your account.
  • You must be at least 13 years old to create an account.
  • You agree to provide accurate and complete information.

4. Subscriptions & Payments

  • Free Plan: Access to free cases at no cost.
  • Premium Plan: Monthly ($8.20/month) or yearly ($39.99/year) subscription for access to all premium cases. It includes only the online games in the Cases section: printable PDFs are not included and are sold separately.
  • Payments are processed securely through Stripe and billed in advance, in US dollars. On our German, French and Italian pages the same plans are billed in euros (€8.20/month or €39.99/year).
  • Subscriptions renew automatically at the end of each billing period, and your card is charged again until you cancel.
  • You may cancel your subscription at any time through your account settings (Manage / Cancel Subscription). After cancellation, you retain access until the end of your current billing period and you are not charged again.
  • Before you pay, the subscription step shows the price, the billing period and what is included, and asks you to accept these Terms.

5. Printable PDF Purchases

Printables are one-time purchases: $12.99 USD each, or $24.99 USD for a party kit, unless marked free. On the German, French and Italian pages, printables are priced and charged in euros (€12.99, or €24.99 for a party kit); on all other pages they are priced and charged in US dollars. They are digital PDF downloads; nothing is shipped. A purchase is not a subscription and does not renew. You need a free account to buy, and the purchase stays in that account so you can download it again later on any device.

Your purchase gives you a personal, non-transferable licence to print and use the files for private, non-commercial play, including at your own parties and family or classroom events. You may not resell, share, upload or publish the files. Two older case files, The Interval and The Last Dive, remain available to active members at no extra cost.

6. Delivery of Digital Products

All products are digital and are delivered immediately. A membership is delivered when premium access is switched on for your account, which normally happens within moments of a successful payment. A printable is delivered when its download button becomes available in your account, right after payment. Download links expire after one hour for security; you can create new ones at any time by signing in and pressing the download button again. We keep records of payments, of the consent given at checkout, and of access and downloads.

7. Refund Policy

Subscriptions: We offer refunds on a case-by-case basis. If you are unsatisfied with your subscription, please contact us within 7 days of your payment at kadirkenantopal@gmail.com. We will review your request and respond within 3 business days.

Printable PDFs: printables are digital downloads that are made available immediately. At checkout you ask for the download to start right away and acknowledge that you lose your right of withdrawal once it starts, so printable purchases cannot be returned or refunded. If a file is faulty or will not download, or if you were charged twice, contact us and we will fix the problem, replace the file or refund the duplicate charge.

8. Before You Dispute a Charge

If you do not recognise a charge, were charged after cancelling, or cannot access what you paid for, please write to kadirkenantopal@gmail.com first. We answer within three business days and correct genuine errors. If a charge is disputed with a bank or card issuer, we may provide the payment provider with our records of the purchase, the terms accepted at checkout and the access and download history of the account, and we may suspend the account while the dispute is open.

9. Intellectual Property

All content on MurderMystery, including case stories, characters, evidence, PDF files, game mechanics, design, code and branding, is the intellectual property of MurderMystery. You may not copy, reproduce, distribute, or create derivative works without our written permission.

10. Acceptable Use

You agree not to:

  • Share, publish, or spoil case solutions publicly
  • Share, resell or publish printable PDF files
  • Attempt to reverse-engineer, hack, or exploit the Service
  • Share your premium account credentials with others
  • Use the Service for any unlawful purpose
  • Use automated tools or bots to access the Service

11. Limitation of Liability

The Service is provided "as is" without warranties of any kind. MurderMystery shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you paid for the Service in the 12 months preceding the claim. Nothing in these Terms limits rights you have under consumer protection law that cannot be excluded.

12. Termination

We reserve the right to suspend or terminate your account if you violate these Terms. Upon termination, your right to use the Service ceases immediately. We may delete your account data after 30 days of termination.

13. Changes to Terms

We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify users of material changes via email or a notice on the Service. Price changes for existing members are announced by email at least 30 days in advance.

14. Contact

For questions about these Terms, contact us at kadirkenantopal@gmail.com.